Privacy Policy
This policy explains how Reedz Auto Repair collects, uses, and protects information when you visit our website or contact our shop.
Information we collect
We may collect information you choose to share with us, such as:
- Your name
- Your email address
- Your phone number
- Your vehicle details and service request message
We may also collect basic website usage information through standard analytics or server logs, such as pages viewed and approximate location based on IP address.
How we use information
We use information to:
- Respond to appointment requests and questions
- Provide service updates and communication related to your request
- Improve website performance and user experience
- Support security and prevent spam or abuse
Form submissions and email delivery
If you submit a form on our website, your message is sent to our team for follow up. Please do not submit sensitive personal information through website forms.
Cookies and analytics
Our website may use cookies or similar technologies for basic functionality and analytics. You can control cookies through your browser settings.
Sharing of information
We do not sell your personal information. We may share information only when needed to operate our business, such as service providers that help run the website or deliver form messages, and legal or safety needs when required by law.
Data retention
We keep messages and related information only as long as needed for customer service, recordkeeping, and business operations.
Security
We take reasonable steps to protect information. No website or transmission method is guaranteed to be fully secure.
Your choices
You may request access, updates, or deletion of information you have shared by contacting us.
Contact
If you have questions about this policy, contact us at reedzautorepair@gmail.com or call 614-453-6118.